If you own a Sky Energy or SkyBox system (or a Red Earth Energy system) and you are struggling to get service, warranty help or even a reply from the company that supplied it, you are not alone and you are not stuck. WISE Energy provides independent support for these systems.
What owners are telling us
When a solar or battery company stops trading or goes quiet, owners are often left with an expensive system and no one to call. Calls and emails go unanswered, warranty claims stall, and a small fault can leave a whole home or site without power. We have been hearing exactly this from Sky Energy and Red Earth Energy owners.
The good news: your system can still be supported
Most SkyBox, Sky Energy and Red Earth Energy systems are built around well-understood components (lithium batteries, inverters and solar), and WISE Energy’s CEC-accredited, licensed electricians can work on them independently. Whoever originally supplied your system, we can assess it, diagnose the fault and get you running again. WISE Energy is independent and not affiliated with Sky Energy or Red Earth Energy.
What WISE Energy can do
- Inspect and fault-find your existing system
- Repair or replace failed components (batteries, inverters, controllers)
- Get your power and backup working again safely
- Advise on upgrades or replacement only if it genuinely makes sense
Free where we can
We are offering this as a free service wherever possible. Depending on the fault and the type of equipment, some diagnosis or repair work may involve a charge, but any cost is at WISE Energy’s discretion and is always explained and agreed with you before any chargeable work begins. No surprise bills.
How to get support
Tell us your equipment type and the fault (including any error codes or alarms on the display) and we will take it from there.